We provide on-site specialize advice and studies relating to systems applications, maintenance and fault analysis.
Dedicated trainings to plant or systems operators is available to ensure smooth operation & optimal use of the systems.
AFTER SALES SERVICES
After Sales Services
Our services continue beyond the sales of the system, we provide customized service programs to each customer to assure the deliverable, safety and value of the system.
Our technicians and engineers are professional in their field with the latest knowledge of our equipment that Solidium delivers. With 5 offices across the country, they are ready to assist on issues regarding our systems anytime. We also offer after sales and refresher trainings on the operation and optimal use of our products.
Consulting & Training
Spare Parts
Consistent spare parts availability at our facilities across Malaysia provides peace of mind and minimize downtime to your operation needs.
Maintenance
Our constantly trained and competent service team will ensure your assets are in good operational conditions. Coupled with our crafted Maintenance programs, our systems installed were proven to be still in operations after more than 13 years.
Customer Care
Our wide based offices gives you the fastest response time in Malaysia. We emphasize and take high account on Customer Feedbacks as these are our “free- advise” for our continuous improvements.